Casestudy OCS 2007: Royal Dutch Shell Envisions Improved Working Environment with Unified Communications

A casestudy of Shell using Microsoft Office Communications Server 2007 for the 150.000 employees :

Royal Dutch Shell currently relies on multiple vendors for communications and collaboration services. Since these capabilities are not integrated, they can inhibit the effectiveness of the company’s global teams.

To improve the work environment, Shell has chosen Microsoft® Office Communications Server 2007 to provide a single user interface for all real-time communications.

Shell currently has 150,000 users taking advantage of instant messaging and presence and more than 8,000 users for the voice capabilities. Shell is currently testing Office Communications Server 2007 R2, and when fully deployed, the solution will provide an integrated platform for voice, video, instant messaging, and Web conferencing for all users within Shell.

Shell will be able to consolidate approximately 200 PBX systems and multiple audio and video conferencing services into a single cost-effective solution.

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