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Tag: ECM

Beyond Office 2010 – The Future of Productivity

9 mei 2010

Office 2010 is here. The most complete but also the most evolved version of the Office productivity suite. For many years the Office suite is no longer just about personal productity; it is about managing information in the broadest context posiible : interaction between individuals, teams and organisations, from an ad-hoc, project or any kind of social context.

Microsoft’s vision goes far beyond Office 2010 and for those who have not seen this vision yet, take a look at this video :

Now there’s also a whitepaper available which puts a number of innovations / visions shown in the video into perspective :

… This paper illustrates how productivity software has evolved to make your work life easier and more productive, and explores some areas where Microsoft is using new technologies and approaches to drive even greater improvements in productivity and efficiency throughout your organization. …

Download Whitepaper : Beyond Office 2010 – The Future of Productivity
Wed, 28 Apr 2010 17:27:29 GMT

Peter de Haas CloudComputing, Collaboration, ECM, Email, Microsoft, Research, Social Networking

SharePoint Online in the 2010 wave

14 januari 2010 1 reactie

2010 is an important year for Microsoft Online Services. The “wave 14” platform with all the new Office Servers (Exchange, SharePoint, Office Communications) will also be part of the new major release of Microsoft Online Services / BPOS.

Arpan Shah provides a high-level overview of what’s to come with SahrePoint 2010 Online :

… I’m a big fan of SharePoint Online along with over one million other users out there. It’s a reliable, convenient service that allows companies to take advantage of SharePoint without having to host it themselves. It’s software-as-a-service at it’s best. 

SharePoint Online today, based on SharePoint 2007, does a good job providing some of the core SharePoint capabilities. In the second half of this calendar year, SharePoint Online will be updated to SharePoint 2010 at which point it will be even more powerful & provide even greater parity with SharePoint 2010 “On-Premises”. This is largely due to all the investments we’ve made in the 2010 wave around multi-tenancy and extensibility. …

… Fore more information, you can also check out a recent podcast I did on SharePoint Online @ http://www.sharepointpodshow.com/archive/2010/01/13/sharepoint-online-and-sharepoint-2010-ecm-episode-41.aspx

image

Continue at Source: SharePoint Online in the 2010 wave

Peter de Haas CloudComputing, Collaboration, ECM, Microsoft

Burton Group: Why Is Governance Pain So Common With SharePoint?

9 februari 2009

Governance is important not only for SharePoint, but for any information management system. All in all the list that Graig summs up is not that negative on SharePoint …

… Governance problems have plagued all sorts of websites, but in my experience they seem to come up disproportionately in SharePoint installations.  In researching and writing my new document "Website Governance: Guidance for Portals, SharePoint, and Intranets" (slated for publication in March) I wanted to figure out why that is.  Here is what I found out about why SharePoint has proven to be particularly vulnerable to chaos when ungoverned: …

Check the full post for the list of items.

… This doesn’t mean that SharePoint cannot be governed.  But they do point to the importance of creating a statement of governance early in the planning cycle for SharePoint.  While some large SharePoint deployments rise above all these problems, it is rare and difficult for them to do so without a governance structure in place. …

Note: This is a cross-posting from the KnowledgeForward blog.

Source: Why Is Governance Pain So Common With SharePoint?

Peter de Haas Collaboration, ECM, Market Analysis, Microsoft

Forrester: SharePoint Shoots For The Cloud

15 augustus 2008 1 reactie

Forrester has a good piece on SharePoint Online. A solution that will fuel the growth of SharePoint tremendously in the coming years …

When is SharePoint not like SharePoint? When it’s SharePoint Online, part of Microsoft’s recently announced Microsoft Online Services offering. Unlike Microsoft Office SharePoint Server (MOSS) 2007 — a full-blown collaboration platform with collaboration, content management, business intelligence, portal, search, and application development facilities — SharePoint Online offers only basic collaboration capabilities.

That said, SharePoint Online could be perfect for your organization. If your organization is looking for commoditized collaboration and business content management services, then take a close look at SharePoint Online.

Alternatively, if you’re looking to build differentiated solutions for knowledge workers, then consider taking the full MOSS plunge. To assess which offering best fits you, start by mapping your requirements using Forrester’s research on IT archetypes.

Source: SharePoint Shoots For The Cloud

Peter de Haas CloudComputing, Collaboration, ECM, Market Analysis, Microsoft

HP Buying Tower Software

1 april 2008

Guy Creese (Burton Group) blogged about the Tower Software acquisition by HP. Interesting move by HP. : 

There’s a SharePoint in every story … “The addition of Tower also is expected to enable HP Software to address the growing Microsoft SharePoint compliance and e-discovery opportunities.”

Hewlett-Packard announced today that it was buying Tower Software, an Australian document and records management company.

Some interesting quotes in the press release:

  1. “The deal will enable HP to expand its offerings in the fast-growing electronic discovery and compliance software market.”
  2. “The addition of Tower also is expected to enable HP Software to address the growing Microsoft SharePoint compliance and e-discovery opportunities.”

Translated, that means that HP is buying it for both tactical and strategic reasons. Tactically, buying Tower Software will increase HP’s revenue by allowing it to sell a more complete solution (Tower TRIM Context and the HP Integrated Archive Platform are already integrated). Strategically, buying Tower Software will connect HP to the SharePoint ecosystem, which is growing by leaps and bounds. Startups/small companies are selling solutions that fill gaps within SharePoint, and veteran providers (e.g., EMC/Documentum, Open Text, Tower Software) are integrating with SharePoint as a way to connect to information worker workflows.

This is yet another example of the silos of yesteryear (imaging systems that were separate from document management systems that were separate from records management systems, etc.) all toppling in a movement towards a more lifecycle approach.

Source: HP Buying Tower Software

Peter de Haas ECM

Office SharePoint Server 2007 DoD 5015.2 Resource Kit

2 maart 2008 1 reactie

SharePoint Server 2007 is DoD 5015.2 Chapter 2 compliant this resourceguide allows you to fully evaluate the solution :

… The DoD 5015.2 Resource Kit provides tools and guidance for evaluating additional features and functionality which has enabled SharePoint Server 2007 to be DoD 5015.2 Chapter 2 compliant. At the end of the evaluation you should engage a qualified partner to implement your DoD solution. This resource kit is not intended for production usage.
Please note, installing the DoD 5015.2 Resource Kit replaces the out of the box Record Center SharePoint site template. Site administrators will be unable to create a standard record center once the add-on pack is installed. …

Source: Office SharePoint Server 2007 DoD 5015.2 Resource Kit

Peter de Haas ECM, Microsoft

CMSWire: SharePoint’s No Slouch – Earns Microsoft $1 billion

3 februari 2008

Microsoft doesn’t break down revenue to the product level. Nevertheless the math could be right. SharePoint is a big hit …

… It’s been a record year for Microsoft according to their financials…record revenues of $16.4 billion and earnings of $4.7 billion for their second quarter.

What do they attribute these numbers to? Microsoft indicated that sales of Office and Vista were strong during this period. This must mean that people are ignoring all the bad reviews about Vista and upgrading to it regardless of the problems it has – sales of the operating system are now over 100 million units. Revenue growth for the search division was 38 percent in the quarter and consulting revenues rose by 28%.

But probably the biggest deal is SharePoint. It is a billion dollar baby for Microsoft. They don’t go into specifics of the dollar breakdown but we’re sure a lot of that money must belong to the support teams and the consulting teams that spend lots time with companies figuring out the best way to implement the CMS.

Who says people don’t like SharePoint? Microsoft’s revenues say – lots of people do like it! …

Source: SharePoint’s No Slouch – Earns Microsoft $1 billion
Barb Mosher
Date Published: Fri, 01 Feb 2008

Peter de Haas Collaboration, ECM, Microsoft

One Collaboration Platform to Rule Them All?

24 januari 2008 2 reacties

Cathing up on some news of earlier this month.

CMSWire published an article quoting some of the findings from a recent report by Osterman Research. Let’s go straight to the quotes …

… SharePoint is a big topic these days. With the release of SharePoint Server 2007, analysts everywhere are trying to get a grasp on its reach into the enterprise and the issues surrounding its implementation.

According to the latest from Osterman Research, SharePoint is becoming the de facto collaboration platform for many organizations today. …

Strong confirmation on the uptake of SharePoint …

… The Osterman study sought to determine trends in the use of SharePoint over the next 12 months. Results of the study indicate that in organizations that deployed Microsoft Exchange, more than half are currently using SharePoint and 12 percent plan to deploy it in the next 12 months.

The number of organizations that employ SharePoint for mission-critical applications is less than 20 percent, a figure expected to double over the next year. Meanwhile, the number of SharePoint applications will quadruple. …

Good detail on the level of application into ‘mission-critical’ area’s and a strong confirmation of the level of trust companies have with regards to SharePoint, as the mission critical application of SharePoint will double over the next year …

… The study also noted that most deployments are hosted by third-party hosting providers. Organizations for the most part don’t have plans in place for hosting SharePoint applications. …

This is one I didn’t expect to be the case already. The fact that the majority of the surveyed companies uses a hosted SharePoint environment shows also a high level of confidence in the partner ecosystem around the Microsoft platform and in hosted (SaaS) solutions …

… To many IT managers, implementing SharePoint is a no-brainer. ..

… At the end of the day, SharePoint is still a lot cheaper than many other enterprise CMS systems. Thus it makes sense that organizations want to take advantage of it for content management and collaboration.

However, with great power comes great responsibility.

Organizations looking to implement SharePoint just need to remember this one word: governance. It’s not a big word, but it carries a big stick. …

Be sure to read the whole article for the full perspective : CMSWire.com

Peter de Haas Collaboration, ECM, Market Analysis, Microsoft

2007 Analyst Reports on or including Microsoft Products and solutions

9 januari 2008

The Microsoft Analyst Relations page features lot’s of reports for which Microsoft has obtained the reprint or distribution rights. I have made a selection of the 2007 reports on topics that mean something in ‘my world’ :

Below is a collection of reports published by leading independent analyst firms on, or including, Microsoft. Microsoft has secured all copyright and publishing privileges with the firms to include the reports on this site for all audiences. All reports were researched and funded by the analyst firms themselves.

(some links may expire over time)

Enterprise Search

  • Microsoft: The Latest Disruptor in Enterprise Search (Forrester Research, Nov. 6, 2007, .pdf, 104K) This Forrester report examines Microsoft’s expanded enterprise search offerings. Analyst Ken Poore writes “Microsoft Search Server 2008 raises the bar and frees up search. This week, Microsoft made its latest move into the enterprise search platforms market with two strategic products: Microsoft Search Server Express 2008 and Microsoft Search Server 2008. These products deliver a solid set of features that reset the feature/price/ease-of-use equation for entry-level and midtier enterprise search.”
  • Microsoft Drives a Wedge Between High and Low-End Enterprise Search (Forrester Research, Sept. 28, 2007, .pdf, 121 kb) This Forrester report examines Microsoft’s position into the enterprise search market. Analyst Matthew Brown writes “Microsoft offers significantly improved search capabilities in MOSS 2007 and its standalone search product, MOSS 2007 for Search. And Microsoft isn’t just throwing products into the market. Instead, it has mobilized the entire organization behind search, including extensive marketing and events, partner training programs, and specific global sales goals.”
  • Magic Quadrant for Information Access Technology, 2007 (Gartner, September 5, 2007): This Gartner Magic Quadrant by Whit Andrews evaluates leading vendors in the Information Access market which extends beyond enterprise search to encompass a collection of information access technologies. Gartner positions Microsoft in the Challengers quadrant. According to Gartner, “Challengers possess sufficient resources to effectively penetrate the information access technology market.”
  • How Secure Should Your Search Be? (Forrester Research, Inc., April 12, 2007, .pdf, 128 kb) This Forrester report examines enterprise search security as a complex issue that requires careful weighing of requirements to achieve “winning search strategies that will balance costs with advanced functionality.” For example, organizations should consider whether search will span more than one secure repository and if the answer is ‘yes’, analyst Matt Brown writes companies should evaluate “higher-end products including those from infrastructure providers such as Microsoft.”

Messaging and Workflow

  • Messaging, Workflow Roadmap Announced (Directions on Microsoft, Oct. 30, 2007, .pdf, 377 kb) “Oslo supports principles – service-oriented architecture and composite applications – that Microsoft believes will drive future business application development.”

 

SaaS / Enterprise 2.0 / Consumerisation

  • Evaluating IBM, Microsoft, Oracle and SAP Web and Consumerization Strategies (Gartner Research, Oct. 3, 2007) This vendor evaluation looks at Consumerization and the Web as two related and highly impactful issues facing users and vendors today. Analysts David Mitchell Smith and Charles Abrams state that “one major force behind the consumerization of IT is the Internet and enterprises’ adoption of Internet technologies.”
  • Rich Internet Apps Move Beyond The Browser (Forrester Research, June 27, 2007) This Forrester report examines the adoption of rich internet applications (RIAs). The independent report finds that while early RIAs were exclusively browser-based, new platforms from Microsoft [and other vendors] broaden developer options for delivering rich media and content to clients. Forrester writes that “Microsoft has a tactical edge because its dominant position at the desktop with the .NET Framework will attract large numbers of developers who already target Microsoft’s desktop and browser platforms.”

Enterprise Content Management

  • Magic Quadrant for Enterprise Content Management, 2007 (Gartner, September 21, 2007): This Gartner Magic Quadrant by Karen Shegda evaluates leading vendors in the Enterprise Content Management market which includes web content management, records management, document imaging, document management, workflow and document-centric collaboration. Gartner positions Microsoft in the Visionaries quadrant.

Unified Communications

  • Magic Quadrant for Unified Communications, 2007 (Gartner, August 20, 2007): This Gartner Magic Quadrant by Bern Elliot evaluates leading vendors in the unified communications market. Gartner positions Microsoft in the Leaders quadrant. According to Gartner, “The Leaders quadrant contains vendors selling comprehensive and integrated UC solutions that directly, or with well-defined partnerships, address the full range of market needs.”
  • Microsoft Communicator Overhangs the Enterprise Communications Market (Gartner, Inc., May 1, 2007) In this Gartner report, analyst Geoff Johnson discusses Microsoft’s upcoming launch of Office Communications Server 2007. He states that “reliable integration of communications into enterprise platforms is a necessary precursor to the eventual development of communications-enabled business processes.”

Office 2007

  • A Look at Improvements and Shortcoming in Microsoft Office 2007 Desktop Applications (Forrester Research, July 17, 2007, .pdf, 464 kb) This report, the second in Forrester’s “Innovation on the Desktop” series, states that “the breadth of Microsoft Office 2007 and its change of focus from desktop apps to a full system targeted at information workers warrants careful consideration by (Information and Knowledge Management Professionals.)” Analyst Kyle McNabb writes that “office productivity will evolve, taking advantage of more thin client and SaaS approaches, but we’ve not seen the end of the thick client.”

Project and Portfolio Management

  • Magic Quadrant for IT Project and Portfolio Management, 2007 (Gartner, June 15, 2007, .pdf, 213 kb): This Gartner Magic Quadrant by Matt Light and Daniel Stang evaluates leading technology solution vendors in the IT Project and Portfolio Management space. Gartner positions Microsoft in the Leaders quadrant. According to Gartner, Leaders “distinguish themselves with relatively high ratings in many characteristics, not just a few” and “also tend to have,
    not just capable system integration partners, but some core, direct PPM service offerings, going beyond implementation and support to include process-change consulting.”

Customer Relationship Management

  • Microsoft Leads in Record-Centric Customer Service Management Software: The Forrester Wave™ Vendor Summary, Q2 2007 (Forrester Research, May 24, 2007, .pdf, 199 kb) “Microsoft Dynamics CRM, which delivers sufficient customer service capabilitie at a low cost, has emerged as a leader among customer record-centric products. Although not as functionally rich in core customer service capabilities, Microsoft compensates through its architecture, integration, usability, and business strategy. The product shines in its ability to support agents through phone agent, blended agent, and agent collaboration tools — all of which sit on top of a solid workflow engine. In the future, look for Microsoft to exploit its Customer Care Framework, a modular XML Web Services architecture for rapid development and deployment of contact center solutions.”
  • Magic Quadrant for CRM Customer Service Contact Centers, (Gartner, March 6, 2007): This Gartner Magic Quadrant by Michael Maoz evaluates leading CRM vendors in the customer service contact centers space and positions Microsoft Dynamics CRM in the Visionary quadrant. According to Gartner, Visionaries are ahead of potential competitors in delivery of innovative products and/or delivery models.
  • The Forrester Wave™: Midmarket CRM Suites, Q1 2007 (Forrester, February 21, 2007, .pdf , 513 kb): “The Microsoft brand gives Dynamics CRM major momentum. Microsoft Dynamics CRM is one of the newer products included in our evaluation, but the vendor has made impressive progress building out its solution, which emerged as a Leader for the first time in a Forrester Wave.”
  • The Forrester Wave™: Enterprise CRM Suites, Q1 2007 (Forrester Research, Feb. 5, 2007, .pdf, 488 kb) Microsoft Dynamics CRM was rated a Strong Performer in this Forrester Wave. Forrester applied two sets of criteria weightings to this analysis, one appropriate for large enterprise wide deployments and another focused on midmarket priorities – the two sets of criteria were then used to evaluate and position the solutions.
Peter de Haas CloudComputing, Collaboration, ECM, Market Analysis, Microsoft, Office, Search, Social Networking

IBM Scrambles to Bridge Great SharePoint Divide

7 december 2007

IBM seems to put a lot of effort to embrace Microsoft technology. In many parts of their huge portfolio they start providing integration with Office, MOSSS and other products …

 

… Are the big boys like IBM a little worried about being left behind SharePoint in the enterprise content management (ECM) market? Seems enough so that they are working hard to implement solutions that help integrate with Microsoft’s burgeoning content management offering.

IBM announced a new technology and global reseller agreement with partner Mainsoft that enables enterprise customers to blend Java and .NET technology. Of particular interest are the SharePoint Federator components. …

Who’s Afraid of the Big Bad SharePoint?

Big Blue is clearly worried about the broad proliferation of SharePoint sites. They are cropping up in companies and departments everywhere. With the free Windows SharePoint Services (WSS) so easy to turn on, and departments needing a simple to use, cheap place to store documents and collaborate on work, it’s no wonder they skip WebSphere to get their jobs done. So IBM, not wanting to get kicked completely to the curb needs an integration story for all these SharePoint data stores. …

Source: IBM Scrambles to Bridge Great SharePoint Divide
Barb Mosher
Date Published: Wed, 21 Nov 2007

Peter de Haas Collaboration, ECM, IBM, Microsoft

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