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Tag: ECM

Irwin Lazar: Building the SharePoint Ecosystem

16 november 2007

Irwin Lazar posted a very positive view on MOSS 2007 on Collaboration Loop. The core attributes Microsoft addresses : platform and ecosystem … I couldn’t agree more:

… Over the past few months I’ve struggled to get my arms around Microsoft Office SharePoint, Microsoft’s “über” platform for asynchronous collaboration.

Is SharePoint a Web 2.0 platform? Is SharePoint a content management system? Is SharePoint a workflow manager? Is SharePoint a social computing platform? Or is SharePoint a portal to other applications?

Well…the answer to all of these questions is a conditional “yes.” SharePoint does have the capabilities to function in all these roles. SharePoint supports Web 2.0 capabilities such as blogs and wikis, as well as user customizable data to enable searches based on meta tags. …

… As enterprises create their SharePoint strategy it makes sense to look beyond the core capabilities of SharePoint when those capabilities don’t meet your needs. Microsoft’s ecosystem for bringing best-of-breed services into the SharePoint ecosystem continues to grow, meaning that rather than viewing SharePoint as the be-all-end-all of enterprise collaboration, it is instead wiser to view SharePoint as the platform that can support both internal capabilities as well as leverage external best-of-breed products to fully meet enterprise requirements. …

Source: Building the SharePoint Ecosystem
Date Published: Thu, 15 Nov 2007

Peter de Haas Collaboration, ECM, Market Analysis, Microsoft, Social Networking

Forrester: Microsoft Ranks Among The Strong Performers In ECM Suites

13 november 2007

Forrester has ranked the ECM vendors. Research is very favorable for Microsoft:

Microsoft dove into the enterprise content management (ECM) pool headfirst with Microsoft Office SharePoint Server 2007. And the product shows promise, thanks to strong Microsoft Office integration, proven Web content management (WCM), and market leading collaboration support. However, SharePoint Server 2007 lacks ECM breadth and depth outside of its good — but not great — document management, records management, and WCM technology. And Microsoft’s begun to address its shortcomings by partnering with other ECM vendors such as Hyland for document imaging support and Open Text for content archival help. Focusing its resources on making ECM — such as document management — available to all Office users, and making sure application developers using Visual Studio .NET have easy access to SharePoint help make Microsoft a Strong Performer and a strong choice for Microsoft-centric IT organizations.

Source: Microsoft Ranks Among The Strong Performers In ECM Suites
Author: “Kyle McNabb”
Date Published: Fri, 09 Nov 2007

Peter de Haas ECM, Market Analysis, Microsoft

Forrester: The Content Management Market Goes Mini-Vertical

6 november 2007

One one hand the ECM market is rapidly commitising. In the recent years  affordable ECM platforms which can (and will) be deployed organsiation-wide have changed the landscape. Many acquisitions followed. Some of the ‘ECM incumbants’ (and maybe some new entrants) (re) focus on niches …

… Fragmentation and blurry boundaries among offerings create big challenges for enterprise content management (ECM) tech marketers to distinguish their products. How are enterprising ECM vendors standing out?

Forrester did some digging and learned that a number of ECM tech marketers are focusing on much smaller pieces of big industries like financial services, big segments like retail banking, and niche industries like real estate and construction that are ignored by the rest of the market. By making ECM easy for small businesses to buy, vendors can capture market share in these overlooked industries. …

Source: The Content Management Market Goes Mini-Vertical
Author: “Ellen Carney, Barry Murphy”
Date Published: Mon, 05 Nov 2007 05:00:00 GMT

Peter de Haas ECM

Open Text Takes Aim At Microsoft Exchange Server 2007

11 oktober 2007

Open Text extends its ECM platform to Microsoft Exchange 2007. Good to see that ECM players continue to invest in integration with the Microsoft platform as they do add value, especially in the current LiveLink installed base. 

… The enterprise content management vendors upgrades its Livelink ECM suite with tight integration with Microsoft Exchange Server 2007.

Open Text, a maker of enterprise content management software, has introduced the latest version of its email management software, which has been upgraded with tight integration with Microsoft Exchange Server 2007.

In general, Livelink ECM -Email Management enables organizations to apply their centralized records management policies through folders customized for individual departments, users or functions. With the latest product, each message arriving in Microsoft’s Outlook email client automatically inherits the centralized record classification assigned to a folder when users drag and drop emails into the folder. Based on the classification, the message is assigned an appropriate retention and disposition lifecycle. …

Source: IntelligentEnterprise.com

Peter de Haas ECM, Email, Microsoft

CMS Watch : SaaS vendors not included in Gartner ECM Magic Quadrant

10 oktober 2007

CMS Watch raises the flag on Gartner’s latest ECM MQ report: SaaS vendors are not included.

They mean ‘pure play’ SaaS vendors I assume and we could argue wether or not there are fully SaaS based ECM solutions out there in which enterprises store all their data externally in the cloud ? Nevertheless it would be good if Gartner would make a statement about in/exclusion of these vendors.

… SaaS: New Gartner Report Magic or Illusion?

The folks at Gartner have come up with another iteration of their “Magic” Quadrant for Enterprise Content Management (ECM) vendors with what appears to be a very short-sighted perspective — an intentional exclusion of Software as a Service (SaaS) vendors as part of the market for content management software.

This naturally begs the question, why not include them? A big part of an analyst firm’s focus should be on what’s coming, as opposed to what has already happened. …

Peter de Haas CloudComputing, ECM, Market Analysis

Forrester: The Top Five Technology Trends That Affect Your Enterprise Content Management Strategy

5 oktober 2007

Interesting points these also articulate platform vs Best of Breed.

The ‘persuavieness of the content’ and ‘ design for people’ are the core design principles for Microsoft the is the Ínformation Worker paradigm …

… Defining a strategy for enterprise content management (ECM) challenges most enterprises. Most information and knowledge managers focus their attention on very tangible areas such as IT consolidation, risk mitigation, and using ECM to improve business processes. Yet many point to a lack of future insight into ECM trends as an inhibitor to their strategy development. Numerous trends will affect ECM over the next few years. But information and knowledge managers should pay closest attention to five key trends that will affect their ECM strategies:

1) tech populism;

2) pervasive information management infrastructures;

3) new software models (like open source, Software-as-a-Service (SaaS), and managed services),

4) the use of persuasive content for enhancing the customer experience; and

5) the new IT imperative — design for people, build for change. …

Source: The Top Five Technology Trends That Affect Your Enterprise Content Management Strategy
Author: “Kyle McNabb”
Date: Thu, 04 Oct 2007 04:00:00 GMT

Peter de Haas ECM, Productivity

The top 10 advantages of Lotus Quickr! ? Not !

19 september 2007 15 reacties

Over on the Lotus Quickr blog I found an interesting overview of points in which Lotus Quickr is supposed to have an advantage over Microsoft Office SharePoint Server, Windows SharePoint Services 3.0 or 2007 Office System in general (or at least I think Stuart is trying to make those comparisons).

The analysis is incomplete in some cases and wrong in others. Let’s go through them one by one :

… The top 10 advantages of Lotus Quickr!

Well actually, top 11…

If you are an end-user considering your organisation’s options regarding team collaboration software, or else are working to convice your costomers of the merits of Lotus Quickr over other competitive solutions out there, then you may find this list of reasons to use Quickr of assistance.  

After all, it’s good to Share Points of interest like this, isn’t it 😉

The Top 10 11 Reasons to Use Lotus Quickr! 

1. Share content and collaborate from anywhere
Lotus Quickr client connectors integrate into multiple desktop applications

Multiple desktop applications. I assume Stuart means other applications besides Microsoft Office ? What other desktop applications would that be ?

Besides that my take on this is that MOSS is a platform to which all of the major ECM vendors integrate through browsers and in some cases also through their native desktop clients.

I look forward to the list of desktop applications …

 2. “No” to proprietary tools
Support for multiple HW/SW environments, open standards

Proprietary would be Windows Client and Windows Server I assume. This is true SharePoint only runs on Windows Server and related hardware platforms. Although this maybe an important fact to some organisations, the majority runs Windows Server and Windows Client already. Ofcourse this could change in the future, but up’ till now it has not proven to be a major advantage Lotus has over Microsoft. Look for example at the number of organisations running Lotus notes Domino on wintel vs other platforms. Other platform only represent a small percentage. 

3. No rip-and-replace
No need to replace your workstations to upgrade to Microsoft Vista and Microsoft Office 2007

Hang on where did this come from ? “Rip and Replace” ?? Who claims that running Windows Vista and Office 2007 is required when you need ‘Quickr-like’ functionality ? Do you know that Office 2007 does not really require Vista ?Remember SharePoint 2003 and WSS 2.0, the platform that was available prior to Vista and Office 2007 ? Or better have you ever read the document ‘FairGoodBetterBest‘ which describes the level of integration between MOSS 2007 and the current and previous versions of Office ?

4. Batteries are included
All components (RDB, LDAP, etc.) are in the box – and can scale

I assume this relates to the need of a database (SQL Server in the case of Microsoft) and a directory (AD in the case of Microsoft. Again, in itself its true Microsoft does require these components but the majority of organsiations already run one or more databases, have more than one user directory and often AD. SO the argument is true in splendid isolation but not in the real world …

5. Real-time integration
Web-based real-time presence and chat, integrate with Web conferences

Quickr is not the RTC platform of Lotus, that’s SameTime last time I checked. SameTime is the platform that provides presence, IM and Webconferencing capability.

For Microsoft that’s Office Communications Server 2007 and we all know what that does: the same …

6. Real offline access
Take an entire team space offline to work with presentation, logic, and data

This is something Microsoft can not do, at least not out of the box. For offline capability you either use Outlook (for documents and lists) or Groove (teamsites). Neither retain the look and feel. I could argue whether retaining the look and feel is crucial, but ok …

7. Real extranet collaboration
You just need email addresses of your partners to collaborate, not a call to IT

Assuming you have done the extranet setup with regards to security, etc than this is also the case for SharePoint. The difference would be anonymous access vs authenticated access. In the latter case you need a way to provision AD, as AD is required.

Microsoft runs multiple extranet setup with SharePoint for example our extranet for partners.

The alternate solution to ad-hoc collaboration information sharing would be Microsoft Office Groove as this also integrates with SharePoint a solution could also be a combination of both. It all depends on the scenario.

8. Bridge your islands of data
Bring structure and organization to your places with nested sites, and replication

Why exactly is this a differentiator ?

9. Interactive dashboards
Display interactive AJAX-based components on one page

Why exactly is this a differentiator ?

10. Extensibility & Flexibility
Easily build custom applications

Have you seen the Applications for SharePoint ? This is functionality ‘out-of-the-box’, but more than that it shows the capability and easy with which you can enable functionality on this platform.

11. Designed for the future
Manage content, not just Microsoft Office documents
Web 2.0 collaboration, not just an extension of Microsoft Office
Transparently access diverse repositories
End-to-end content management with IBM’s best-of-breed Content Management solutions

Let’s assume for a moment that Microsoft also has the future in mind when building and evolving SharePoint. Of you’ve paid any attention at all looking at the evolution in the last 3 SharePoint versions you understand what I mean.

– Manage content, not just Office Documents also goes for SharePoint : http://blogs.msdn.com/ifilter/default.aspx

– What’s Web 2.0 collaboration ? Finding colleagues, their profiles, their contact details ? Their organsiation structure ? It’s all in the MySite setup of SharePoint. I would agree that microsoft still has a lot of work to do and not being able to include Knowledge Network is a pity. Nevertheless I am not sure what edge Quickr in this case.

– Transparently assess diverse repositories

?

– The end to end ECM .. with IBM’s best of breed CM solutions
Yes, which one do you mean exactly, as IBM has several…

Peter de Haas Collaboration, ECM, IBM, Microsoft

Open Text Extends Alliance With Microsoft, Announces New Comprehensive Solution for Law Firms

20 augustus 2007

Again a strong confirmation of the presence of SharePoint in the market and the fact that there is a very benefitial business model for both the ISV and Microsoft in a given market …

… Open Text™ (NASDAQ: OTEX, TSX: OTC), the largest independent provider of Enterprise Content Management (ECM) software and solutions, today announced plans for an integrated solution with Microsoft software for matter lifecycle management and practice support targeted to law firms worldwide. The new solution will combine Open Text’s specialized legal industry expertise in matter lifecycle management and proactive compliance, with the collaboration and document management capabilities of Microsoft Office SharePoint Server 2007. Open Text announced the news today at the International Legal Technology Association’s (ILTA) annual conference underway this week in Orlando, FL.
The companies’ plans are aimed at an industry where ECM needs are growing fast. Law firms have unique requirements when it comes to controlling and managing sensitive client information, and addressing firm policies. Attorneys and staff must be able to work with content in matter-centric or practice-centric views using secure “virtual cabinets”, and all information, including email, must be managed through defined lifecycles. Adding to the complexity, law firms have become increasingly global, with geographically dispersed teams that need global views of information and powerful collaboration tools.

Working with Microsoft, Open Text is well suited to address the evolving needs of the legal market. SharePoint Server 2007 is popular in law firms, providing broadly used intranet, extranet and collaboration capabilities, while Open Text offers extensive legal market expertise and ECM solutions tailored to specific law firm processes. With the new solution, law firms gain greater value from their SharePoint Server 2007 investments. SharePoint Server 2007 can become the firm’s central content repository, and attorneys and staff can continue to work in their familiar SharePoint Server 2007 environments while still leveraging Open Text’s matter and practice-centric views of content, virtual file cabinets and seamless integration with firm processes – a “best-of-both-worlds” scenario. …

Source: Open Text Extends Alliance With Microsoft, Announces New Comprehensive Solution for Law Firms
Author: Open Text Corporation
Date originally published: Mon, 20 Aug 2007 14:15:00 GMT

Peter de Haas Collaboration, ECM, Microsoft

CMSWatch: Documentum formally announces D6

8 augustus 2007

EMC has officially announced the Documentum version 6 “D6”; the new version of their ECM platform. Alan Pelz-Sharpe, an analist who closely follows the ECM market has made some interesting comments about the challenges customers face with this new version :

… EMC|Documentum’s long awaited “D6” was officially announced last week — though of course it has actually been announced by the firm many times this year at different conferences. Although this official release fills in some of the blanks, there are few surprises. That’s not to say this is not a significant event for the sometime market leader – it’s a very big event for them – only in the past what Documentum did was a signal for all to follow. The tide has turned somewhat, and Documentum under the ownership of EMC finds itself as much a follower as a leader these days. …

… Just like IBM/FileNet’s P8 before them, it will take years, not month,s before the impact of this is fully felt. …

Source: Documentum formally announces D6
aps@cmswatch.com(Alan Pelz-Sharpe)
Sun, 05 Aug 2007 04:40:00 GMT

Peter de Haas ECM

New Blog Launched on Sharepoint and ECM

7 augustus 2007

John Mancini of the AIIM has launched a new blog focussing in Microsoft SharePoint and ECM, go check it out :

We have launched a new blog focused on the intersection of Sharepoint and “traditional” ECM systems. The blog is intended for attendees and prospective attendees of our fall seminar series on “Sharepoint and ECM.” For details, go to www.aiim.typepad.com/sharepointmeetsecm .

source: New Blog Launched on Sharepoint and ECM
Peter de Haas ECM, Microsoft

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