Gartner : "IBM Is Yet to Articulate a Coherent Unified Communications Strategy"

No one said that progress and innovation is easy. IBM seems to have ‘moving part challenges’ just like Microsoft in some area’s

Several of IBM’s business groups claim to have a unified communications strategy, but they have failed to articulate it clearly. Defining a common direction and reconciling different product architectures won’t be easy.

Source : Gartner.com (have to be member to read full report)