ILTA’s 2005 E-Mail Survey

Aparently Lotus Notes is taking a big hit in the Legal sector; their market share among the organsiations surveyed is only 6%. The string marketshare of Microsoft Exchange is recognised by the report.

The gradual decline of firms using Lotus Notes is not surprising given the domination of Exchange in the larger market. It is of interest that the 3% Notes response in our survey represents 6% of the installed seats. This means that the remaining firms are some of the largest in our industry, and a conversion from that platform will be a significant undertaking. We may therefore see the responses “plateau” at this level for the next couple of yearsThis is a quote from the ITLA report on their 2005 E-Mail survey.

ILTA’s fourth annual e-mail survey. This year’s survey responses represent 456 organizations employing over80,000 attorneys and 200,000 total users. The report can be downloaded here

Peter de Haas
Peter de Haas

Peter wordt gedreven door de grenzeloze mogelijkheden van technologische vooruitgang en heeft meer dan 35 jaar ervaring op het snijvlak van business en IT. Gedurende zijn carrière heeft hij talloze ontwikkelingen zien opkomen en de impact ervan op organisaties en mensen van dichtbij meegemaakt. Met een scherp oog voor het vinden van oplossingen waar anderen obstakels zien, heeft hij zich ontwikkeld tot een vertrouwde expert in digitale transformaties.

Met Designing a Better Workday. als zijn missie helpt Peter individuen, teams en organisaties nieuwe vaardigheden te ontwikkelen en baanbrekende oplossingen te implementeren die werk slimmer, efficiënter en betekenisvoller maken. Zijn inzichten en ervaring maken hem een gewaardeerde bron voor iedereen die technologische trends wil begrijpen en benutten.

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2 reacties

  1. Note that the survey asked about eMail, not document management. I suspect that there are a number of those shops who use Domino for Document management.
    And these results are all the more scary, knowing just how insecure (“administrator can do anything! No Public/private key encryption!”) and unreliable (data store corruptions, no effective clusting, etc) Exchange 5.5/2000/2003 is in relation to Lotus Notes. And how few users (50%?) who are still on Exchange 5.5 on top of windows NT.
    Still, aside from those insignificant points, another success for Microsoft!
    🙂
    Peter. For someone who is utterly convinced [perhaps mistakenly relying on the infamous Radicat and Forbes.com spin machines], you’re spending a lot of time talking about it. Its such a shame that MS dont actually have an alternative, nor a migration strategy for it yet. If these were in place, it’d make the marketplace a far more interesting place.
    Notes/Domino 7 – due out this week, just keeps increasing the clear blue water beteeen Domino and the exchange collaboration strategy.
    Surely Microsoft have something positive to say out there in the marketplace ? Perhaps the high number of Office users upgraded to 2003 as a result of the Dinasaur ads ? Or the expansive feature set of Vista ? Perhaps the commercial success of the XBox ? The popularity of the Passport agreements ? Declining Firefox usage ? The lack of competition from Apple and OSx in the next few years ? The abject failure of Linux to displace Microsoft and the ongoing fiction of “linux being cheaper”.
    Or perhaps not ?
    The notes market, might be in the words of Monkey-Dance Balmer, “Right for picking”, but perhaps Elvis had more to say on the subject at the moment:
    “A little less conversation, a little more action please ?”
    As always, your dedicated reader,
    —* Bill

  2. Bill,
    As always it’s a pleasure to have you here.
    Your view on MS Exchange is also very clear to me.
    No alternative from Microsoft, No migration solutions, Notes vs Exchange collaboration ? come on Bill, If this is the century you’re in you have some catching up to do 🙂
    You’ve seen these : http://www.peterdehaas.com/2005/06/whats_microsoft.html ?
    I am not so much convinced by Radicati / Forbes alone and I do understand the sensitivity around these 2 sources of information from an IBM / Lotus Notes community perspective.
    By the time you caught up on reading more of my posts on these topics you will also see Gartner and other have published similar comments which I have obviously quoted.
    The source in this specific report is also objective as it is not syndicated as far as I have seen and yes it is about email and no there’s nothing on any potential other use on Lotus Notes within this sector besides email.
    It only adresses the declining marketshare of Notes and the growing marketshare of Exchnage. The growth over the last few years will most likely not be Exchange 5.5 but 2000 and 2003 I would think.
    Let Microsoft worry about the marketing and the strategy is my motto. They are good at it and it works looking at the numbers. There maybe confusion about the numbers from some individual sources depending which side you’re a supporter of and whether or not you’re winning, but the trend is clear.

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