Information management is becoming a hot topic as firms struggle to deal with disparate databases and content repositories spread throughout their organizations. While technologies like database management systems, data warehousing, data integration, and enterprise content management have assisted firms in bringing some semblance of order to the information throughout their organizations, most enterprises struggle to use that information efficiently to optimize their operations. To leverage the benefits that information can provide, firms must manage both data and content in such a way that business processes and functions can consume data, content, or a combination of both as needed.
