Forrester – IP Telephony Upgrades: Now Or Later?

Adoption of IP telephony (IPT) is not a matter of if companies will replace their legacy voice communications system, but when is the best time to do so. The right time to upgrade to IPT should be based not on technology alone, but also on a company’s business objectives. Convergence of voice and data lays the foundation for advanced communication functionality, simplified management, and potential cost savings. However, IPT is not without risks, which include organizational restructuring and network upgrade investments, security, and cost overruns. Keep both in mind as you plan for timing. Expect voice communications to operate in a hybrid environment that supports both TDM and IP during the next several years.

[Via Recent Research from Forrester]

Peter de Haas
Peter de Haas

Peter is gedreven door de eindeloze mogelijkheden die technologische vooruitgang biedt. Met een scherp oog voor het herkennen van oplossingen waar anderen slechts problemen zien, is hij een expert in digitale transformaties. Peter zet zich met volle overgave in om individuen, teams en organisaties te begeleiden bij het ontwikkelen van nieuwe vaardigheden en het implementeren van innovatieve oplossingen.

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