Recent Insight paper van IDC over het belang breder te kijken als het gaat om mobiele oplossingen. IDC pleit voor een focus op het mobiel ontsluiten van de meer complexe bedrijfsprocessen :
This IDC Insight discusses the opportunity for mobile enterprise applications to change more than just the way employees submit expense reports, check schedules, and access reports. While these high-volume transactions are important, mobilizing complex business processes, often performed by "blue collar" and service employees, may be more likely to have an impact on direct revenue and dramatically increase business process efficiency. At the Microsoft Dynamics Convergence 2014 in Atlanta, March 4–7, some of these complex and high-value mobile applications were demonstrated.
Bron: IDC – Microsoft Dynamics and Mobile Enterprise Applications