CRM Today : Organisations Waste 10% of Salary Bill Searching for Information

… The typical information worker now spends up to a quarter of their day searching for the right information to complete a given task…

… A new report, just published by Butler Group, Europe’s leading IT research and advisory organisation argues that many organisations are frittering away up to 10% of their staff costs on wasted effort because employees simply can’t find the right information to do their jobs. The report, “Enterprise Search and Retrieval”, goes on to say that ineffective search and discovery strategies are hampering business competitiveness, impairing service delivery, and putting companies at risk…. 

…”Google’s move into the corporate market with the Google Search Appliance has redefined the technology landscape.” says Edwards. “Within two years we could finally see Google just as much at home in the enterprise as it is on the Web.” However, the Butler Group report points out that both IBM and Microsoft have each announced all-encompassing search strategies, and that their grip on enterprise infrastructure will make these companies very hard to beat in the long run. The report is one of the first to investigate Microsoft’s latest SharePoint offering, and assess the impact this product is likely to have on the Enterprise Content Management and BI markets…..

source : CRM Today 

The things are really coming together. SharePoint is the cornerstone in the Microsoft Platform. Enterprise Search through SharePoint is really awesome, because in not only indexes “SharePoint stuff” but standard and through connectors, it searches all your major data sources (yes also Domino databases). Combined with Windows Desktop Search (native in Windows Vista) the search strategy and solutions of Microsoft really start to take off.

Peter de Haas
Peter de Haas

Peter is gedreven door de eindeloze mogelijkheden die technologische vooruitgang biedt. Met een scherp oog voor het herkennen van oplossingen waar anderen slechts problemen zien, is hij een expert in digitale transformaties. Peter zet zich met volle overgave in om individuen, teams en organisaties te begeleiden bij het ontwikkelen van nieuwe vaardigheden en het implementeren van innovatieve oplossingen.

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