Trying to develop an enterprise collaboration strategy can be an exercise in frustration. Issues like culture, politics, and inertia sometimes get in the way, thwarting even the most diligent efforts. But these problems can be minimized by breaking the strategy development process down into a set of clear work steps that start with defining and scoping collaboration and end with defining new processes and procedures to support new technologies. Taking a phased approach is a smart option for large organizations or in situations where the scope is very broad.
