"Embracing new collaboration tools will be the key competitive advantage for businesses through 2009. Those that falter will fall behind, says an industry expert.
According to Kathy Harris, group vice-president and specialist in applications manager analysis at technology research firm Gartner, knowledge workers are picking up new technologies on their own faster than enterprises can begin to understand them.
Employees have been using a lot of technologies such as instant messaging and blogs in their jobs, but businesses are only just starting to invest in these technologies to drive up productivity, she said."More at source : Embrace collaboration tools or fall behind, says expert – Software – News – ZDNet Asia
