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Tag: Case Study

Microsoft Business Productivity Online Services (BPOS) nu commercieel beschikbaar in Nederland.

28 april 2009

Vandaag hebben we de laatste stap in de lancering van Microsoft’s Business Productivity Online Services (BPOS) gehad. Deze laatste stap is de Commercial Availability; dit houdt in dat BPOS vanaf nu te bestellen is in Nederland. ook betekent dit dat de bestaande evaluaties na 30 dagen aflopen.

Er zijn inmiddels al een aantal bedrijven in Nederland die BPOS gebruiken. Van 3 van onze klanten en de betrokken partners zijn vandaag Nederlandstalige referentie cases gepubliceerd. Hopelijk een goede inspiratie voor toekomstige klanten en onze partners.

NoSuch Company Microsoft Business Productivity Online Suite levert NoSuch Company tijdbesparingen op tot 40%.
NoSuch Company schakelde onlangs over van een eigen communicatieserver naar Business Productivity Online Suite, een krachtige set online diensten voor communicatie en samenwerking. Teus Baars, directeur NoSuch: Meegaan met innovatie levert gewoon business op, we gaan gigantische klappen maken.
Procore Procore realiseert met Microsoft Business Productivity Online Standard Suite nieuwe business.
Adviesbureau Procore realiseert met Microsoft Business Productivity Online Standard Suite nieuwe business én kostenbesparingen van € 51.000,= en (jaarlijks) € 77.400,=
annatommie annatommie bespaart op IT-kosten dankzij Microsoft Business Productivity Online Suite.
Orthopedisch Centrum annatommie realiseert met Microsoft Business Productivity Online Suite een jaarlijkse besparing op IT-kosten van € 43.000 en een zakelijke besparing door hogere productiviteit van € 105.000,= per jaar.
Peter de Haas Case Study, CloudComputing, Collaboration, Email, Microsoft

GlaxoSmithKline standardizes on Microsoft Online Services; service upgrades coming soon.

2 maart 2009

I just posted about the GSK decision to migrate to Microsoft Online.  The MS Online blog contains much more detail on this great win for Microsoft .. read all about it .

This is Erik Gunvaldson, Service Program Manager for Microsoft Online. We are excited to be launching in the very near future an upgrade of Microsoft Online Services in 19 new countries and 4 new languages. As part of this upgrade, we’re introducing instant messaging and presence awareness with Office Communications Online as well as streamlined, low-cost email and collaboration with the Deskless Worker Suite. If you are interested in access to this upgrade before general availability in early April, let me know through our feedback form or the comments below.

In the spirit of this international upgrade, I wanted to share comments from GlaxoSmithKline, a recent customer who decided to standardize on Microsoft Online Services for their more-than 100,000 employees worldwide. Below GlaxoSmithKline’s Vice President of Information Technology Strategy, Ingo Elfering, shares his experience deciding to make a platform change and provides advice for other companies considering a similar path. It is fascinating to hear this perspective from an industry leader like GSK, and a leader like Ingo who has such a significant global role in GSK’s IT organization. …

Continue at source: GlaxoSmithKline standardizes on Microsoft Online Services; service upgrades coming soon.

Peter de Haas Case Study, CloudComputing, Collaboration, Email, Microsoft

GlaxoSmithKline (GSK) reduces collaboration tools costs by migrating t0 Microsoft Online Services

2 maart 2009

 

On February 5th GSK presented their 2008 year end results.

clip_image001[5]

The presentation contains a very interesting statement about their migration from their current collaboration platform (I believe this is Lotus Notes Domino) to Microsoft Online Services.

On slide 43 they state :

Innovative partnership with Microsoft Online: 30% decrease in collaborative tool costs …

clip_image001

This illustrates quite clearly how Microsoft Online Services can contribute to substantial cost saving / cost predictability for organisations …

Source : GSK 2008 Year End Presentation

Peter de Haas Case Study, CloudComputing, Collaboration, Email, Microsoft

Quest’s IBM Lotus Notes migration campaign : 800.000 licenses sold in 2008

20 februari 2009 1 reactie

Quest provides many solutions for organisations that are migrating from IBM Lotus Notes / Domino to the Microsoft platform.

In the newsletter I receved today they provide a brief overview of some of the clients who have licensed Quest software to migrate to Microsoft Exchange and / or Microsoft Office SharePoint :

Notes-to-Exchange Migrations

Quest sold more than 800,000 licenses of Notes Migrator for Exchange in 2008. Some of our recent wins include:

  • CACI International
  • Dentsply International Inc.
  • Dominion Resources (with Coexistence Manager for Notes) 
  • ECCO
  • Hendrickson International Corp (migrating to Microsoft’s Business Productivity Online Suite)
  • Highmark
  • LHDN Malaysia 
  • Light (Portuguese case study now available) 
  • National Australia Bank Ltd
  • Revlon Consumer Products Corp
  • Technip 
  • University of New South Wales
  • Virgin Atlantic Airways

Notes to SharePoint Migrations

Quest sold more than 100,000 licenses of Notes Migrator for SharePoint in 2008. Some of our recent wins include:

  • AT&T
  • Kirkland & Ellis
  • Navigant Consulting (with Notes Migrator for Exchange)
  • Nykredit (with Notes Migrator for Exchange and Coexistence Manager for Notes)
  • Paramount Pictures
  • Quintiles Transnational Corp (with Notes Migrator for Exchange)
  • Sauer Danfoss    
  • Swiss National Bank
  • Wistron
  • Xunta de Galicia

    Source: Quest.com

Also important news is that Quest also supports migration to Microsoft Online Services :

Quest Supports Migrations to BPOS

Notes Migrator for Exchange supports migrations to Microsoft’s Business Productivity Online Suite, including a direct migration of e-mail and calendar data. Quest and PointBridge Solutions have successfully migrated Eddie Bauer to the cloud.

“This move toward hosted support keeps Quest in line with Microsoft, and one step ahead of our competitors," said David Waugh, Vice President of Unified Communications and Collaboration at Quest Software. "We are committed to always providing the best and most up-to-date technology for customers who are clamoring for the lower rollout and run rate costs that BPOS provides."
Click here to read the full press release.

Peter de Haas Case Study, CloudComputing, Collaboration, Email, IBM

Casestudy OCS 2007: Royal Dutch Shell Envisions Improved Working Environment with Unified Communications

2 februari 2009

A casestudy of Shell using Microsoft Office Communications Server 2007 for the 150.000 employees :

Royal Dutch Shell currently relies on multiple vendors for communications and collaboration services. Since these capabilities are not integrated, they can inhibit the effectiveness of the company’s global teams.

To improve the work environment, Shell has chosen Microsoft® Office Communications Server 2007 to provide a single user interface for all real-time communications.

Shell currently has 150,000 users taking advantage of instant messaging and presence and more than 8,000 users for the voice capabilities. Shell is currently testing Office Communications Server 2007 R2, and when fully deployed, the solution will provide an integrated platform for voice, video, instant messaging, and Web conferencing for all users within Shell.

Shell will be able to consolidate approximately 200 PBX systems and multiple audio and video conferencing services into a single cost-effective solution.

  •  RoyalDutchShell OCS2007R2.doc
  •  ShellCaseStudy 700k.wmv

Source and whole case study: Microsoft.com

Peter de Haas Case Study, Collaboration

AG: ‘ROI-vraag geen issue bij collaboration-project’

27 januari 2009 6 reacties

Automatiseringgids publiceerde een goed artikel over de ‘ROI’ van collaboration projecten met specifiek Accenture als voorbeeld.

Accenture, ooit een van de grootste gebruikers van IBM Lotus Notes/Domino is naar het Microsoft platform gemigreerd en benoemd in het artikel de voordelen van het Microsoft platform. Het artikel biedt ook inzicht in was concrete ‘Enterprise 2.0’ voorbeelden van interne social networking bij Accenture.

… Accenture heeft in twee jaar tijd zijn platform voor onderlinge samenwerking gemoderniseerd. Notes moest daarbij plaatsmaken voor SharePoint.

E-mail is voor sommige bedrijven een beetje ouderwets aan het worden. Voor Accenture geldt dat ook in toenemende mate  – al wordt het zeker niet afgeschaft. Het bedrijf heeft zijn 186.000 medewerkers in 49 landen vanaf begin 2007 voorzien van een groeiende verzameling hulpmiddelen die in de IT-wereld doorgaans onder de noemer ‘collaboration’ vallen.

Ter verklaring van die beslissing geeft het bedrijf vaak het voorbeeld van de medewerker die een bepaalde expert binnen de organisatie zocht. Hij begon met het traditionele rondje per e-mail langs de collega’s uit zijn directe netwerk. Maar tegelijkertijd zocht hij op Accenture People, de nieuwe interne Linked­In­-variant, waar al veel medewerkers een volledig profiel hebben staan. Binnen twintig minuten was de expert gevonden. Het e-mailoffensief leverde dezelfde naam op – twee dagen later …

Veel organisties hebben inmiddels de van IBM Lotus Notes / Domino naar het Microsoft platform gestart of doorlopen (zie o.a. dit recente artikel).

Critici geven vaak aan dat de migratie van email niet het punt is, maar dat men nooit helemaal loskomt van de Domino applicaties. Binnen een grote organisatie zijn dat er vaak duizenden. Frank Modruson, Accenture’s CIO, heeft hier een heel duidelijk antwoord op. Zoveel Domino applicaties is ‘wildgroei’ en dat moet opgeruimd worden.

… Accenture was tien jaar geleden nog een van de grootste Lotus Notes-gebruikers ter wereld, maar het bedrijf is inmiddels geheel overgeschakeld naar Microsoft-technologie. De genoemde toepassingen zijn grotendeels gemaakt op basis van SharePoint, Outlook, Exchange en Office Communications Server (OCS) 2007. “We gebruikten Office al als platform en je kunt gemakkelijker nieuwe technologieën toevoegen. Je iPhone is in drie stappen in de Exchange-omgeving in te haken. Dat soort dingen was belangrijk voor ons.” Als bijkomend voordeel van een dergelijke ‘verhuizing’ noemt Modruson het opruimeffect. De vele duizenden applicaties die er op het Notes-platform waren aangemaakt, waren erg duur in het beheer. Eenzelfde wildgroei op het SharePoint-platform probeert Modruson nu bij voorbaat te voorkomen. “SharePoint gebruiken voor opslag is prima. Maar we willen daar geen bedrijfsapplicaties zoals we bij Notes kregen.” …

Zelf heb ik in de afgelopen jaren meerdere grondige Domino applicatie analyses gedaan bij grote Nederlandse ondernemingen en multinationals. In alle gevallen kan ik stellen dat zowel de Notes specialisten, ICT management en business management (als gebruiker van de applicaties) tot dezelfde conclusie kwamen als Dhr. Moduson; wildgroei die opgeruimd moet worden. Eigenlijk ook heel logisch, want bij elke migratie is rationalisatie van applicatie / functionaliteit de grote kans; meer doen met minder en ruimte bieden voor nieuwe innovatieve oplossingen. 

Gaan we verbouwen of verhuizen ?

Je zou zelfs kunnen stellen dat de ‘legacy’ van Domino applicaties IBM en haar klanten net zo in de weg zit bij een platform upgrade als dat het klanten aan het denken zet bij een migratie naar het Microsoft platform. Bij zowel ‘verbouwen’ als ‘verhuizen’ is opruimen de grote kans. Verhuizen biedt je echter nog het voordeel dat je dingen radicaal anders kunt doen, Accenture geeft daar goed inzicht in …

Bron : Automatiseringgids : ‘ROI-vraag geen issue bij collaboration-project’

Peter de Haas Case Study, Collaboration, Email, IBM, Microsoft

Microsoft Online Services – Casestudies

5 december 2008

What better way than let customers and partners tell you they are satisfied and enthusiastic about your services. Here’s a first batch of customer casestudies for Microsoft Online Services :

  • Partner Case Study: LINK Conference Service

    Online Services Provide Strong Entry into New Markets for Conferencing Company

    Concerned that the company might be typecast as a conferencing services provider only, executives at LINK Conference Service actively sought avenues to provide valuable new Unified Communications solutions to their clients. Extending company offerings, they believed, would not only add value to their existing customers; it would also open the door to new opportunities. LINK Conference Service quickly realized these anticipated results with the Microsoft® Business Productivity Online Suite. This new subscription-based service makes Microsoft Exchange Online, Office Live Meeting, Microsoft Office Communications Online, and Microsoft SharePoint® Online available for a low cost, monthly, per-user subscription fee. The ability to offer hosted enterprise-class software solutions that a small business does not have, and that larger organizations can use to streamline their communications and simplify their IT management has helped LINK Conference Service win new clients such as Datatune and support its existing customers more fully.

  • Customer Case Study: Datatune

    Online Services Help Software Firm Affordably Access Enterprise-Class E-mail

    Based in Seattle, Washington, Datatune is a small business software development firm that serves information-driven companies. After 10 years of running Microsoft Exchange Server onsite, Datatune moved to Google Apps to cut costs. Productivity diminished as users struggled with navigating the unfamiliar interface and had difficulty managing their schedules without the calendaring features of Microsoft Outlook to which they were accustomed. A year later, when communications solutions provider LINK Conference Service presented the Business Productivity Online Suite from Microsoft Online Services, Datatune did not hesitate to sign up. With Microsoft Exchange Online and the familiar Outlook client software, Datatune gained an enterprise-class communications solution for a low monthly fee and without the expense or effort of maintaining an on-premise e-mail infrastructure.

  • Partner Case Study: Virteva

    Reducing IT Management Burden Creates Opportunities for New Strategic IT Initiatives

    Many of the organizations with which the IT consultants from Virteva work have limited resources. As a consequence, these organizations feel they can barely maintain their existing IT environments at the levels they want. They certainly have no time to talk about whether their operations are running as efficiently as possible or how they might use other technologies to enable their organizations to accomplish even more. Virteva needed a way to help these organizations lessen the pain of running their IT environments. The Business Productivity Online Suite from Microsoft Online Services provides just that. By offloading the day-to-day IT management and infrastructure responsibilities to Microsoft Online Services, Virteva’s clients save money, gain unsurpassed support, and have time to work with Virteva on other IT opportunities that may provide more strategic benefits to their businesses.
  • Customer Case Study: Archiver’s

    Online Services Delivers Enterprise-Class Communications to Growing Retail Business
    Archiver’s had established 45 retail outlets across the United States in less than eight years. But with that expansion came growing pains. The company’s POP3-based e-mail system, which had worked well during the company’s early days, no longer suited the enterprise into which Archiver’s was evolving. At the same time, Archiver’s was not in a position to migrate to Microsoft Exchange Server 2007, much as its executives wanted to. Archiver’s three-person IT team did not have the time or the resources to build or support an expensive on-premise infrastructure. Archiver’s turned to Microsoft Gold Certified Partner Virteva, which introduced them to the Business Productivity Online Suite from Microsoft Online Services. By subscribing to Microsoft Exchange Online, Archiver’s gained the enterprise-class features and services it needed without the cost of building—or the burden of managing—in-house infrastructure.

  • Partner Case Study: PointBridge

    Realizing a Recurring Revenue Stream by Reselling Online Services

    PointBridge specializes in connecting people to people and people to information with technologies such as Microsoft Office SharePoint Server, Microsoft Exchange, Microsoft Office Communications Server, as well as collaborative business intelligence technologies such as Microsoft SQL Server and Microsoft Office Performance Point Server. But PointBridge also understands that for a large number of organizations, the infrastructure and staffing requirements associated with collaborative technologies is beyond reach. By directing these customers to the Microsoft Business Productivity Online Suite, however, PointBridge has been able to offer the enterprise-class functionality these customers desire in an online form that eliminates the on-premise infrastructure requirements. For PointBridge, the results are happy customers and recurring revenue streams without associated cost of goods sold.

  • Customer Case Study: Recycled Energy Development

    RED Saves Green Using Online Document Management Service

    Each Recycled Energy Development (RED) project involves complex, multimillion-dollar contracts that need to be carefully negotiated, controlled, maintained, and audited. RED recognized that it needed a better way to manage these documents, but it could not afford to divert its financial or human resources to support a full-service in-house document management infrastructure. Microsoft® Gold Certified partner PointBridge came up with a better approach that used Microsoft SharePoint® Online, part of the Business Productivity Online Suite from Microsoft Online Services. Microsoft Online Services delivers the functionality RED needs without the upfront capital expense it wanted to avoid.

  • Partner Case Study: Arctic IT

    Online Services Create Ongoing Revenue Stream while Delivering Customer Value

    Arctic Information Technology is a Microsoft® Gold Certified Partner based in Anchorage, Alaska that offers end-to-end Microsoft business solutions to organizations in Alaska and throughout North America. Arctic IT recognized that many local organizations did not have the resources, infrastructure or staffing required to support on-premise collaborative technologies
    such as Microsoft Office SharePoint Server and Microsoft Exchange Server. This barrier dropped with the introduction of the Microsoft Online Services and the Business Productivity Online Suite, which enable Arctic IT to provide enterprise-class functionality in an online, subscription-based form that reduces or eliminates the need for an on-premise infrastructure. As a result, Arctic IT can deliver business value to its small and mid-sized business client companies, while gaining new customers and creating a new recurring revenue stream.

  • Customer Case Study: Staser Consulting Group

    Online Collaboration Services Support Consulting Company’s Quantum Growth

    Based in Anchorage, Alaska, the Staser Consulting Group (SCG) brings together an interdisciplinary team of experienced business intelligence professionals to help companies make better fact-based decisions. To handle a recent four-fold growth, SCG needed enterprise-class communication and collaboration software, but deploying an on-premise solution was not economically feasible, nor was it practical considering SCG’s virtual business model. As a knowledge-based company, SCG found the right solution when Arctic Information Technology—a Microsoft Gold Certified Partner—introduced the Business Productivity Online Suite from Microsoft® Online Services, which provides the capabilities SCG needs in an online, subscription-based service. This solution enables SCG’s highly dispersed team to work together effectively and have access to the latest documents and contact information.

  • Partner Case Study: SBS Pros

    Online Services Enables IT Consultant to Refocus on Higher Value Strategic Services

    SBS Pros is a Microsoft Gold Certified Partner based in Torrance, California that provides IT services to organizations across the United States—from the federal government to small and mid-sized businesses. Although SBS Pros offers a comprehensive portfolio of IT services, particularly in the area of security, it often found that it was spending more time helping clients administer and maintain core infrastructure than helping them overcome business challenges. With the introduction of Microsoft Online Services, SBS Pros can help its clients migrate their cumbersome in-house infrastructures to a cost-effective enterprise-class online service. This saves its clients money, strengthens its role as trusted advisor, and positions SBS Pros to more effectively help clients refocus on more strategic projects—which contribute more fully to SBS Pros’ bottom line.

  • Partner Case Study: Evolve Partners

    Gaining a Comprehensive Messaging and Collaboration Solution to Meet Client Needs

    Many of the small and mid-sized organizations that Evolve Partners supports wanted more than just e-mail—they wanted more complete collaboration solutions to accompany their e-mail infrastructure. However, Evolve could not find a service provider partner that could offer a more comprehensive enterprise-class messaging and collaboration solution to meet its client’s needs. Not until, that is, Microsoft Online Services began offering the Business Productivity Online Suite. This offering provides precisely the kinds of enterprise grade messaging and collaboration tools that Evolve Partners’ clients had been seeking—and all for a low monthly subscription fee. Microsoft Online Services is helping Evolve meet its client’s needs, opening doors to new business opportunities, and increasing its revenues.

  • Partner Case Study: BEI

    Online Communications Solution Opens New Doors for IT Service Provider

    Business Engineering, Inc. (BEI) has been designing, building and maintaining Microsoft® Windows Server®-based networks for clients in the Washington D.C. area for more than 20 years, but it knows that in-house infrastructures are not right for all organizations. BEI wanted a solution that would enable its clients to access to an enterprise-grade messaging and collaboration environment that they did not have to build and maintain in-house—and it found just the solution in the Business Productivity Online Suite from Microsoft Online Services. By reselling Microsoft Online Services, BEI can meet its clients’ need for enterprise-grade messaging and collaboration services, but requirements for in-house infrastructure and IT support resources are significantly reduced. It’s more cost-effective for BEI customers and it opens doors—and increases revenues—in ways that BEI could not before.

  • Partner Case Study: ClearPointe

    Offering Online Services Points to a Clear Win for ClearPointe

    ClearPointe built its business on the remote management of client infrastructure. But many of the small to mid-sized business that ClearPointe serves were not taking advantage of newer messaging and collaboration technologies because of the high cost of building the infrastructure and licensing the software. When ClearPointe began to offer the Business Productivity Online Suite from Microsoft Online Services, it found an excited audience among its clients. Arkansas Physicians Management, Inc., seized the opportunity to move forward with an e-mail migration project that had been languishing for years. This expanded service provider role enables ClearPointe not only to deliver results much faster and with virtually no up-front costs, but also to achieve increased revenues and an expanded set of business relationships with existing and new clients alike.

Peter de Haas Case Study, CloudComputing, Collaboration, Email, Google

Energizer says Microsoft’s a great host

30 november 2008

Energizer is one of Microsoft’s first clients of desktop services; Microsoft Managed Services which was the precursor of Online Services … this has brought Microsoft reat insight as to what’s needed to provide these services and it has also brought Energizer some great benefits …

One might think that as a CIO, it would be tough to have someone else running all of your desktops and many of your servers.

Not so, says Randy Benz, CIO of Energizer. For more than three years, Energizer has handed off much of those duties to Microsoft. And he’d be fine with Microsoft running just about everything, save perhaps for the company’s iconic battery-powered bunny.

"If I never run another server in there for the rest of my life, I’m as happy as can be," Benz said over lunch last week following the launch of Microsoft Online, essentially the company’s effort to turn the Energizer experiment into a business.

Initially, Microsoft is offering to host only a few of its server products–Exchange and SharePoint, although over time businesses will gain the option to run most of Microsoft server products as a service running from inside the software maker’s data centers.

So, one might reasonably ask what Benz and his team are doing if they aren’t running all the servers and managing desktops?

For one thing, his group now offers a much broader range of computer training for Energizer workers. Beyond just teaching how to use specific products, Benz said Energizer now has classes for different types of workers focused on their particular role. One recent creation is a specific program just for road warriors.

"It cuts across products," Benz said.

Read on : cNet.com

Peter de Haas Case Study, CloudComputing, Microsoft

Stenden Live @ Edu is ready for launch

26 augustus 2008

Edgar van Gorkum, ICT Manager of Stenden University, blog about Windows Live @ EDU going live at Stenden University …

… Microsofts Live@edu E-mail is a part of Microsofts total suite called Live@edu, in which students of Stenden University become an e-mailbox of 10 GB, share agendas, create Microsoft Spaces and use a Skydrive of 5GB to store and to access data form any pc worldwide (with a Internet connection) Our primary goal is first to setup up this new e-mail environment, but feel free to use all other options available!

We are still working with Microsofts Live@edu team to give the interface a better look and feel. But for now every 1st years studenten of the Stenden University is able to use this new feature.In the next weeks/months all remaning students will be moved from the current e-mailsystem to Live@edu . …

For more information check out :http://chnet.chn.nl/liveatedu.html

Source: Weblog Edgar van Gorkum

Peter de Haas Case Study, CloudComputing, Microsoft, Windows

Coke’s Largest Bottler Taps Microsoft For SaaS

11 augustus 2008

Good article about Coca Cola Enterprises choosing MIcrosoft’s Business Productivilty Online Suite and therewith replacing Lotus Notes / Domino based email system and extranet :

Coca-Cola Enterprises, Coke’s largest bottling company, has faced seesawing fortunes in recent years, from a $1.1 billion loss in 2006 to a $711 million gain last year to lowered profit forecasts for this year, forcing changes across the business. In IT, one of the most visible is the company becoming Microsoft (NSDQ: MSFT)’s largest software-as-a-service customer to date, contracting for 35,000 employees to get their e-mail and other collaboration capabilities via a subscription service.

By later this year, most of the 35,000 knowledge workers at Coca-Cola Enterprises, known as CCE, will have moved from IBM (NYSE: IBM) Lotus Notes to Microsoft Outlook with Exchange Online, the SaaS version of Microsoft’s e-mail server. It’s the first piece of a larger move to Microsoft collaboration tools that CCE hopes will bring the company the ease of management and the consistent user experience of an integrated suite. The switch to a hosted model, which will take place over the next year, also will include SharePoint Online for ad hoc team collaboration and content management, Live Meeting for Web conferencing, and Office Communications Server Online for unified communications.

Up till now, CCE’s collaboration strategy has used nonintegrated tools. There was an IBM-based extranet managed partially by a service provider, Lotus Notes for e-mail, a legacy intranet, and a separate Web conferencing tool. "We were missing the mark," says John Key, CCE’s senior manager for collaboration.

When the new system’s in place, executives will be able to broadcast live video to all of the company’s knowledge workers. Employees will be able to schedule Live Meeting Web conferences through Outlook, or take a chat session in the Office Communicator instant messaging tool and turn it into a phone call. A new intranet based on SharePoint will include industry news, video and audio content, executive blogs, and employee polls.

Continue at Source: InformationWeek

Peter de Haas Case Study, CloudComputing, Collaboration, Email, IBM, Microsoft

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