"Embracing new collaboration tools will be the key competitive advantage for businesses through 2009. Those that falter will fall behind, says an industry expert.
According to Kathy Harris, group vice-president and specialist in applications manager analysis at technology research firm Gartner, knowledge workers are picking up new technologies on their own faster than enterprises can begin to understand them.
Employees have been using a lot of technologies such as instant messaging and blogs in their jobs, but businesses are only just starting to invest in these technologies to drive up productivity, she said."
Computerworld | Microsoft set to ship real-time collaboration client: "Microsoft on Wednesday said it has completed development of its next generation instant messaging and real-time collaboration client, Office Communicator 2005, and plans to ship the software before the end of June. Office Communicator 2005 is a major overhaul of the client software for Microsoft’s real-time platform. Microsoft said Office Communicator has been released to manufacturing, which means CDs are being pressed and it should be generally available shortly. "