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In an era of increasing regulation, many IT execs panic when they discover that employees are using unsanctioned instant-messaging (IM) tools to communicate with customers, partners, friends, and each other. Their knee-jerk reaction — to shut IM down completely at…

Adoption of IP telephony (IPT) is not a matter of if companies will replace their legacy voice communications system, but when is the best time to do so. The right time to upgrade to IPT should be based not on…

Most portal projects get dumped entirely in IT’s lap and, as a result, suffer from misalignment with business needs, low adoption, and an unorganized overabundance of features. To avoid this chaotic end-state, large firms must make portals a priority for…

The market for point collaboration products is shrinking as collaboration features are absorbed into applications and software infrastructure. In 2005, collaboration capabilities will continue to move into the infrastructure, with Microsoft emerging as an early platform leader. Tension will develop…

IMlogic and several partners today unveiled a threat center network to provide a central place for detecting and analyzing IM and peer-to-peer threats, including IM-borne viruses, worms, spam over IM and malicious code. [Via Computerworld News]

[Via Yahoo! News: Technology] Is spyware slowing down your surfing? If so, you may want to join millions of others who are hopping off the Microsoft Internet Explorer merry-go-round and jumping on the Firefox browser bandwagon. According to Web analytics…

The broadband phone company plans to sell a videophone with its SIP-based VOIP service early next year. [Via eWeek VOIP]

InfoWorld: Oracle again delays Collaboration Suite update: “Oracle has postponed delivery of a major update to its Collaboration Suite until mid-2005. The update will add instant messaging and voice-over-IP capabilities, and offer content management features, the company said Wednesday.…“We delayed…

Overview of how Microsoft IT used a variety of solutions with Exchange Server 2003, including new server and storage technologies, aggressive service level agreements with weekly performance review meetings, and personnel management, to help achieve 99.99 percent user mailbox availability.…

Gemiddeld besteedden werknemers dit jaar 2,5 uur per week aan privé surfen op internet. Dat is 80 procent meer dan het jaar daarvoor. Dit meldt Ernst & Young Leadership naar aanleiding van de jaarlijkse rapport Trends in ICT. Het accountancybedrijf…